Welcome to Your New Career in Client Support
Elevating tech talents into visionary leaders through innovative training and real-world experience. We provide extensive job opportunities in call centers, connecting talented individuals with leading companies that value customer service excellence.
How to Be Successful in a Call Center Role
Clear, professional, and empathetic communication is key. Practice active listening, stay calm under pressure. Put your best foot forward and you’ll do great.
Master the Basics of communication
Technology should make your work easier, not harder. Build confidence using the latest communication tools, software, and systems so you can focus on what really matters—helping people and getting results.
Get comfortable with technology and tools
Take the time to understand what you’re supporting—features, benefits, common issues, and solutions. Confidence in your knowledge builds.
Learn the product or service thoroughly
Great service isn’t about memorized lines—it’s about understanding people and solving their problems. Empower your team to think critically, respond with empathy, and create real solutions that build trust.
Focus on problem-solving, not just scripts
What Your Career Journey Looks like
Complete the application in tis entirety. Make. sure to provide the most accurate and updated information. If you have any questions, please reach out to support.
Complete the Application
Get to know who we are and what we do. Watch our welcome video to learn more about our mission, values, and the people behind our work.
Watch the welcome video
Review and sign your Client Support Specialist contract to confirm your role and begin onboarding. Please read all terms carefully before submitting.
Sign the contract
Learning Resources
The Career Path Booklet is a practical guide designed to help individuals identify, plan, and pursue meaningful career goals within their industry. It offers clear pathways, skill-building strategies, and professional insights to support growth and long-term success.
Career Path Booklet
This resource outlines the contractor’s key duties, performance standards, and best practices for call center professionals. It serves as a roadmap to ensure accountability, consistency, and excellence in every customer interaction. You’ll be equipped to do your best work.
Sourcing Manual
We offer interactive, skill-focused lessons designed to enhance employee knowledge and on-the-job performance. Each module provides practical training, real-world scenarios, and assessments to support continuous growth and professional development.
Learning Modules
FAQs
Are these roles 1099 or w-2?
Our roles are 1099 Contractor roles. You are responsible for your own traditional benefits (i.e. health, dental, vision, etc).
Who is Eligible to apply for these roles?
Anyone 18 years or older with a positive attitude, willingness to learn, and the ability to stay calm under pressure can go a long way in helping you succeed in this role. However roles are not guaranteed.
How will I receive payouts?
All contractors will recieve payment via Direct Deposit. No funds will be issued if the infomation given does not match the account.
Tell us a little bit about how you work
Please answer this short survey so we can improve our recruiting process and support you better.
